Beschreibung Digital Transformation: Evolving a Digitally Enabled Nigerian Public Service. Digitalization is here to stay. Digitalization is placing unprecedented pressure on organisations and government institutions to evolve. At the present rate, 75% of the S&P 500 incumbents would be gone by 2027. That means managing our collective transition to a digitally-driven business model is vital and crucial to our quest for a prosperous nation. And since digital touches so many parts of our lives, society and development, any significant reform program requires coordination of people, processes, and technologies. This transition toward a successful value delivery needs new skills, a holistic vision on growth trends and challenges, and a seamless collaboration between technology and governance. This book therefore defines, justifies and outlines the urgent steps needed for digital transformation in the Nigerian public service. At the heart of this clarion call is the on-going civil service reform, a process which has yet to formulate and implement a comprehensive as well as an integrated strategy to digitise public infrastructure and services - a matter which should be of national urgency. The Nigerian public wants quality services to be delivered faster, better, greener, cheaper, more integrated and more ecologically friendly. Nigeria's dependence on ever-fluctuating oil prices, which are today near their lowest in recent national economic history, entails that these improvements must be delivered at a lower cost than ever before. This means that the drive for greater efficiency must be relentless, and productivity must continue to improve. Public sector productivity has often been static (and sometimes regressive) whilst the private sector has grown year after year. The need for efficiency and economic sustainability implies that government work, wherever possible, must become digitally enabled and integrated within its numerous Ministries, Departments and Agencies (MDAs). Around the world, governments are embracing digital transformation through digital service enablement. Government digital service is becoming the norm and is central to technology adoption in the public service globally. It is also true that wealthy nations are exploring the possibility of using blockchain technology that underpins the bitcoin crypto-currency to increase efficiency in the delivery of high quality and trust-based services. According to the Greeks, "A society grows great when old men plant trees whose shade they know they shall never sit in." Nigerian government leaders are therefore invited to consider seriously digitising their public services as detailed in this book.
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Digital Transformation: Evolving a Digitally Enabled ~ This book therefore defines, justifies and outlines the urgent steps needed for digital transformation in the Nigerian public service. At the heart of this clarion call is the on-going civil service reform, a process which has yet to formulate and implement a comprehensive as well as an integrated strategy to digitise public infrastructure and services ā a matter which should be of national .
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Jacobs Edo - Wikipedia ~ Jacobs Edo is the author of the book āDigital Transformation: Evolving a digitally enabled Nigerian Public Serviceā, he is a co-founder of the Austrian-based DigTrans, Co-Chair, United Nation SAP Special interest Group, an association of Chief Information Officers (CIO) in international organizations including the World Bank, the chair of the Vienna Digital Transformation Meetup and Dean, Vienna School of AI.
How Digital Transformation is Driving The Customer Experience ~ Digital transformation is significantly important for B2B and B2C markets and the most interesting point in this article is about "customer personalized interactions" and "it is customer who is driving digital transformation, not the companies". It's very common for many non-tech professionals to believe that it is business who wants to adopt digital transformation to update themselves for the .
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Digital transformation: The challenges and opportunities ~ as the foundation for digital transformation: launching a digital brand; digitising processes; modernising the digital experience; and launching a new digital capability. The second think tank looked at the four āPsā of digital transformation ā Product, People, Price and Place (i.e. experience). This session focused mainly on the frst three of these, particularly in relation to digital .
Digital transformation: The three steps to success / McKinsey ~ One of the elements that I think is misunderstood about a digital transformation is that itās typically a Trojan horse for a much broader business transformation, a time to review many aspects of a businessās operations from top to bottomāthe talent, the organizational structure, the operating model, products, services, etcetera. Some of those are hard changes that need to be made, and .
Top 3 Trends in Digital Innovation Shaping the Post ~ This is giving rise to a digitally-enabled independent human workforce. Independent work for humans is nothing new, but the digital enablement of it is a significant change, because the amount of independent work that is now done on digital platforms is increasing rapidly. Digital platforms are helping the human workforce to scale and become more efficient. From outsourcing work to ad-hoc .
Digital Transformation: Analog to Digital ~ Read more on the digital transformation taking place in Africa and the future for Consumer Goods companies. . Ghana 1 465 560 Nigeria 5 357 500 South Africa 5 534 160 Kenya 1 886 560 D.R Congo 891 140 *source: www.socialbakers 4 5. In Africa new consumers and digital are happening at speed and simultaneously Retailers will need to open 15 million outlets by 2015 to reach these new .
Ministry of Digital Transformation of Ukraine and ~ The Digital Era is here Ministry of Digital Transformation of Ukraine (Mincifra) and Microsoft Ukraine expressed their intentions to consider the possibility of developing a partnership with the aim to implement the Digital Transformation Program to leverage Microsoft Azure as a vehicle of digital transformation in Ukraine, as well using modern workplace automation solutions for employees .
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Five Enablers Accelerating Digital Transformation Today ~ Virtual Business: Digitally Enabled Selling and Customer Servicing Consumers have become comfortable with going online to fulfill needs that are traditionally served in person. Seizing this opportunity, companies have to re-design their end-to-end customer experience to enable digital engagement from discovery and purchase to after-sales service to capture and retain these new ādigital .
Strategy, not Technology, Drives Digital Transformation ~ The power of a digital transformation strategy lies in its scope and objectives. Less digitally mature organizations tend to focus on individual technologies and have strategies that are decidedly operational in focus. Digital strategies in the most mature organizations are developed with an eye on transforming the business. Maturing digital organizations build skills to realize the strategy .
Realizing the Digital Promise: COVID-19 Catalyzes and ~ Prior to COVID-19, the financial services industry was already evolving at a rapid pace, driven by changing customer expectations, heightened competition from incumbents and new entrants, evolving regulations, and advancements in technology. Yet, despite these trends, customersā willingness to adoptāand firmsā willingness to invest inādigital remained inconsistent across players .
What is Digital Transformation? / A Definition by ~ Similarly, digital transformations have reshaped how companies approach customer service. The old model was to wait for customers to come find you, whether in person or by calling an 800 number. But the rise of social media has changed service much like itās changed advertising, marketing, and even sales and customer service. Progressive companies embrace social media as a chance to extend .
Utilities Consulting Services / Accenture ~ Our world runs on utilities. That's why our utility consulting group helps companies, including electricity, gas and water, reinvent their businesses to accelerate performance and drive future value and growth.. We combine our deep utilities industry expertise with digital innovation and leading-edge technology to bring unique end-to-end services to clients.
The Future of Digitalization in the Chemical - Deloitte US ~ To achieve the potential of digital transformation, chemical companies need a common framework for assessing current state, defining the desired future state, and mapping out specific steps on the digital journey. The digital maturity stage of the company will guide strategic decisions and action steps in five dimensions critical for growth:
Disaster management digitally transformed: Exploring the ~ Digitally-enabled risk control can help in identifying potential risks in the prevention and mitigation phases and in dealing with evolving risks during the preparedness, response, and recovery phases. Besides, digital transformation may bring its own sets of risks and therefore require additional risk control mechanisms. The interviewees .